Privacy Policy
From provider to patient. Never anything more.
Privacy Policy and Medical Information Protection
At Holistic Wellness Institute, PC & Wellness Center & Spa, we are committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This policy outlines how we collect, use, store, and protect your data, whether on our website or during in-person interactions, in compliance with legal and ethical standards.
1. Who We Are
Our website address is: https://dev.mihwi.com. We use this platform to provide resources, collect essential information, and improve your experience with our services.
2. Information We Collect
Personal and Medical Information
- Personal Data: Name, contact details, payment information, and other identifiers necessary for providing services.
- Medical Data: Health history, current conditions, and treatment preferences, collected to ensure safe and effective care.
Website Interactions
- Comments: When visitors leave comments, we collect the data entered in the comments form, the visitor’s IP address, and browser user agent string to detect and prevent spam. An anonymized string of your email address (a hash) may be shared with the Gravatar service to display profile pictures with approved comments. For Gravatar’s privacy policy, visit here.
- Media Uploads: If you upload images to our website, avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.
- Cookies:
- If you leave a comment, you may opt to save your name, email, and website in cookies for convenience; these last one year.
- Login cookies are stored for two days (or two weeks with “Remember Me” selected) and are removed upon logout.
- Editing or publishing content stores a one-day cookie indicating the post ID.
- Embedded Content: Articles may include embedded content (e.g., videos, images) from third-party sites. These sites may collect data, use cookies, or track your interactions as if you visited their platform directly.
3. Data Use and Sharing
Purpose of Collection
- Provide personalized care and services.
- Comply with legal, administrative, or security requirements.
Data Sharing
- Internal Use: Access is limited to authorized personnel.
- External Sharing: We do not share personal or medical information publicly or with third parties except as required by law (e.g., to comply with legal processes or public health reporting).
- Automated Checks: Visitor comments may be screened through spam detection services.
4. Data Retention
- Comments: Retained indefinitely, including metadata, to streamline follow-ups without moderation delays.
- User Accounts: Information in user profiles is stored indefinitely, and users can view, edit, or delete their data (except usernames). Website administrators can also manage this data.
- Medical Data: Retained as long as necessary to fulfill service obligations or legal requirements.
5. Your Rights Over Data
- Access and Export: Request a copy of personal data we hold about you, including comments and account data.
- Data Deletion: Request the deletion of personal data, excluding information we are legally required to retain.
- Opt-Out: Decline providing data with the understanding that it may limit our ability to deliver certain services.
6. Security and Protection
We employ commercially accepted security practices to protect your information from loss, theft, unauthorized access, and misuse. Data related to medical services adheres to the Health Insurance Portability and Accountability Act (HIPAA) standards in the U.S., ensuring the confidentiality of Protected Health Information (PHI).
7. Compliance with Legal Standards
- HIPAA Compliance: PHI is used only for treatment, payment, or healthcare operations. In the event of a data breach, affected individuals will be notified as required by law.
- Ethical Practices: We adhere to privacy laws and ethical standards to maintain transparency and trust.
8. External Links and Liability
Our website may link to external sites. While we strive to provide reputable resources, we are not responsible for the privacy practices or content of these third-party websites.
9. Updates to This Policy
We may revise this policy periodically to reflect updates in practices, technology, or legal obligations. Please review this page regularly for changes.
10. Contact Information
f you have questions or concerns regarding this policy or your data, please contact us:
Holistic Wellness Institute
Address: 1777 West Big Beaver Rd, Troy, Michigan 48084
Phone: (248) 781-0570
Email: info@holisticmichigan.com
Your continued use of our website and services indicates acceptance of this Privacy Policy. We value your trust and are committed to ensuring your privacy and security at every step.